My experience here was the worst. I have worked in this field for over 20 yrs and never seen anything like this place. The nurses are not attentive to the patients, they won't help with answering lights so if your family member was in distress they will have to wait on a CNA . I would not put my dog at this place to stay. I was hired help and was treated rudely the whole time. The administrator is very rude sits in his office all day and has no clue to what goes on. The Don is totally clueless and makes excuses for her staffs unprofessional behavior.
The administrator is very rude and unprofessional. I wouldn't recommend this facility to anyone. The facility appears to be dated and dirty on the inside. I came to visit a loved one and didn't like the care he has been receiving called to speak to management was transferred to the administrator voicemail left a voicemail and never got a call back. I came again today to see that their being rated a 5 star facility it's more like 1 star my loved one told me if it wasn't for the "hired help" this place would be shut down. He's going to another facility soon and is happy to be leaving.
Western Horizons Care Center is a US Health facility based in Hettinger, North Dakota. Western Horizons Care Center is located at 1104 US-12, Hettinger, ND 58639, USA.
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